Terms

Payment

Payment can be made through Paypal, a secure online payment system which is very easy to use. You may already have an account. If not, you don't need to sign up to use this service, and can pay directly through the site by credit card.

Shipping

*** Shipping / delivery usually takes 12-24 business days , after i ship your order you will get a tracking number that can be used to track the package in your local post office , for example for US buyers you can track all packages in the USPS website.

*** Expedited shipping - if you need your package faster or have an important deadline you can upgrade your shipping method to DHL express (2-6 days delivery) for additional payment , contact me to get further details.

*** All packages are wrapped very carefully inside a secured bubble box in addition to the fancy gift box you will get the jewelry in.

*** All of my packages are insured!

*** You can also use the option of sending products to a third party as a gift. Please provide me the relevant details for this service (address, name etc..)

Refunds and Exchanges

* If the item received is damaged,bad quality or we sent you the wrong item, please take good close-up pictures of the problem in the item and email us the photos together with the order's number or your full name. Once the problem is clarified, we will offer you the best solution according to the situation, our main goal is to make sure you are satisfied.

** If products are not defective, but you find them unsuitable or you have simply changed your mind, you could return them for replacement or a refund but we must be notified within 7 days from the arrival date of the shipment and the customer will be responsible for the shipping cost back to us.

*** Items will be accepted back within 30 days of receiving them, only in its original box and in a good condition.

We will always work it out :-)

Additional Policies and FAQs

Visit more shops of Anemone -
* www.anemoneunique.etsy.com
* www.calanitsegev.etsy.com
* www.anemonejewelry.etsy.com

Seller Information Name

Calanit Segev
Shederot Aba Hoshi 33
Haifa, Israel.